ECCO Shoes Reviews
(Rated by 2 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Google Pay
- Klarna
- Loyalty Points
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Return Policy5.0
- Good Value4.0
- Shipping & Delivery5.0
Recent Customer Reviews (2)
Matilda Cox
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Margo Marchant
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Payment Methods
Accepted Payment Options:
Prices for items on Mt.ecco.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Google Pay
Klarna
Loyalty Points
Payment Process
- Payments can be made online during the checkout process.
- For ECCO Shoes credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
ECCO Shoes Pros & Cons
Pros
1
High-Quality Products: ECCO is known for its high-quality shoes and accessories.
2
Wide Variety: Offers a wide range of products, from shoes to bags.
3
Efficient Ordering and Delivery: The ordering process is efficient, and delivery is prompt.
4
Discounts and Promotions: ECCO USA offers various discounts and promotions, including 30% off select styles, 40% off select bags and accessories, and buy 2 get 1 free select shoe care and accessories.
5
Sustainability: ECCO is committed to sustainability.
6
High-Quality Products: ECCO is known for its high-quality shoes and accessories.
7
Wide Variety: ECCO offers a wide range of products, including shoes, boots, and accessories.
8
Efficient Ordering and Delivery: The ordering process is efficient, and delivery is prompt.
9
30-Day Returns: All returns are free of charge, and customers can return products within 14 days of purchase.
10
Free Delivery: Free delivery is available with a 24-hour window, and expedited delivery options are also available.
11
Customer Service: Direct customer service is available via email, with Christina assisting with returns and other inquiries.
12
Sustainability: ECCO is committed to sustainability and cares for the world we live in.
CONS
1
Customer Service Issues: Many consumers have reported poor customer service experiences, including difficulty in obtaining refunds and resolving warranty issues.
2
Quality of Materials: Some customers have noted a decline in the quality of materials used in ECCO shoes, particularly regarding the inner lining of certain models.
3
Fit Issues: Some styles, like the Soft 7 Sneaker, have been noted to run narrow in the heel, which can be a problem for those with wider feet.
4
Price Level: The price level of ECCO products is considered high by many consumers.
ECCO Shoes Features and Benefits
Features
High-Quality Products
ECCO is known for its high-quality shoes and accessories.
Wide Variety
Offers a wide range of products, from shoes to bags.
Efficient Ordering and Delivery
The ordering process is efficient, and delivery is prompt.
Discounts and Promotions
ECCO USA offers various discounts and promotions, including 30% off select styles, 40% off select bags and accessories, and buy 2 get 1 free select shoe care and accessories.
Sustainability
ECCO is committed to sustainability.
14-Day Return Period
14 calendar days from the date you received the item.
Free Returns
Returns are free of charge and coordinated by contacting the store via phone or email.
Credit Note/Voucher
Issued upon approval, valid for 1 year, usable online or in-store.
Free Delivery
Free delivery is available with a 24-hour window, and expedited delivery options are also available.
Customer Service
Direct customer service is available via email, with assistance for returns and other inquiries.